Rolling out Microsoft Teams is just as technical as it is administrative. While the technical rollout can be easy, especially in a business where the admin has central control and can execute a technical overhaul, the administrative part can become difficult.
When a business decides to implement Microsoft Teams, you would think switching the workflow, and organising training sessions for employees are all it takes. The reality is quite different, and instead of a productivity boost, a poorly executed Microsoft Teams rollout may result in an unacceptable ROI. Read on for our tips to successfully roll out Microsoft Teams.
Understanding The Technicalities of Microsoft Teams
Microsoft Teams Security and Compliance Tools
Microsoft Teams uses an extensive array of security and compliance tools. Understanding the protocols and how these tools can boost business email security and business cybersecurity is important in ensuring a successful rollout. Let’s have a look:
- Auditing and Reporting: Compliance with Office 365 security and integration with the in-house business IT support results in viable security alerts and report logs.
- Data Retention: Configure the company's data retention policies for Microsoft teams phone system, messages, and communication.
- eDiscovery: Team’s powerful tool for advanced forensic audit and reporting. You can choose either the in-place eDiscovery or Advanced eDiscovery.
- Legal hold: Place a legal hold on group mailbox and team communication activities when making eDiscovery.
Prepare Your Business For a Seamless Microsoft Teams Rollout
Before deploying Teams, you must test your business' technical readiness for the platform. Teams is forward-moving but may become a deterrent to progress if your team isn’t ready for it. The traffic forms to consider include:
- Traffic between the Teams app and Microsoft Office 365 environment.
- Conference traffic.
- Peer-to-peer communication.
To establish the required traffic for collaboration, you must determine the bandwidth/internet capacity for Microsoft Teams for business. Bandwidth requirements depend on the environment and the Microsoft tools that are presently deployed. For example, if your company already uses SharePoint and Exchange Online, your team will enjoy the Teams experience. You can check this documentation on how Teams works with SharePoint.
Once at this phase of Teams deployment, you should check your:
- The capacity of your bandwidth/internet.
- Microsoft Office 365 licensing agreement, Teams compatibility with your systems, and the terms and conditions for use.
- Authentication and access frameworks and models.
- Microsoft Office 365 domain
Define Your Channels and Teams
Before you install Microsoft Teams, you must define the functionality of the Teams system and how to maximise productivity and collaboration.
In addition, you must define the purpose of each team, goals, and communication channels between members.
These are the best practices:
1. Determine the vision and the goals of your business and how Microsoft Teams will help.
2. Determine members of each team and add them up.
3. Establish authentication, permission, and roles of each member.
4. Start with smaller and more enthusiastic members and then scale from the success of the first launch.
Administration: Getting Your Team to Use Teams
When you plan to roll out Teams, there is more to the story than completing all the technical requirements. Your workforce will need to understand and be shown the benefits that directly apply to them. Here are a few strategies for a successful Teams rollout:
Highlight The Benefits
Teams are great, yes, but do your employees know? Teams benefits include:
- Better search
- Enhancing and centralising communication. With Teams, there is a central communication system instead of disjointed communication.
- Real-time feedback and editing processes.
- Excellent for many teams working on a single project.
- Cataloging functionalities.
Create Teams Advocates
Get managers, team leaders, sponsors, IT staff, teams, and PMs, as these people are most likely to understand the benefits of Teams and communicate down the chain of command on board.
Of course, training cannot be over-emphasised. While Microsoft has created the Teams user interface to be as simple as possible, it may still be unfamiliar terrain for many people; hence, the experience may be overwhelming at first. Select a group of people across the business, who can act as ‘champions’ for the app within their team.
Frequently Asked Questions
How Does Teamwork Flow with Teams
There really isn’t a one-size-fits-all approach to teamwork and collaboration. The structure of your organization and what each team sets to achieve will determine how you will set up your Microsoft Teams. Teams is a framework that allows collaboration between your staff and collaboration with outside clients. Teams performs functions like Microsoft integrator service, coauthoring, conversation facilitation, scheduling appointments, enhanced collaboration on apps and services, delivering works to clients, and communication with other Microsoft partner.
Can I Upgrade from Skype for Business to Microsoft Teams?
Yes, Microsoft Teams Calling is just one of the few features of Teams. Teams is designed to replace Skype for business, eventually. If you are already familiar with Skype, working with Teams becomes a little bit easier.
Does Microsoft Offer Local IT Support?
Microsoft understands that a complete overhaul from your former collaboration tool to Teams might be difficult, especially if your team are hesitant to change — no matter how much productivity the change brings. We offer documentation and local IT support areas across Australia, with offices in Sydney, Melbourne, and Brisbane.
Does Microsoft Teams Offer a Cloud Phone System? I live in Australia.
Irrespective of your location, Teams has the option of including a cloud phone system, Microsoft Teams Calling. Hence, you can collaborate with employees and clients globally without a hitch. Microsoft Office 365 is a powerful integrated service.
With Teams, your business can enjoy a fully functional in-house and with-client facilitated communication and collaboration.
Do you want to know more about implementing Microsoft Teams or Microsoft Teams Calling? Powernet is an MSP, get in touch today to learn more about how we can help you.