Calculating The cost of Downtime

The cost of a technology outage can cripple a business. Use our Recovery Time & Downtime Cost Calculator to
focus on a handful of simple metrics that might come into play during a downtime event, and start a general
analysis of what an outage could mean to your business. The results of this calculator are meant to help
estimate loss, and does not calculate actual loss.

Recovery & Data Storage

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In order to give your clients you a correct calculation we need to get an idea of how much data you have in your clients'your systems across theiryour organization.
How much data do your clientsyou have on critical business systems?

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What is the timeframe between each of your clients' your backups? E.g. every hour, once a day, once a week.
How often do you back up this data?

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From when disaster strikes, how long does it for your end user to notify you, for you to assess the situation, access your backups, and start the recovery process? Think of this a your reponse time.
On average how long does it take your client to notify you of an issue and for you to start trouble shooting the downtime incident? On average how long does it take you to notify your IT Service Provider that there is an issue and for them to start trouble shooting the downtime incident?

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Storing your data locally is designed for fast data transfers, however you are at risk if there is a disaster in the office such as fire, floods or theft. Cloud data is stored off-site, such as in a Datto data center, which brings an extra level of availability albeit at a slower speed for full bare metal restores.
Where is your clients backups currently stored?Where do you currently store your backups?

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Speed of cloud recovery comes down to the amount of data you are trying to recover and your download speed. Devices with slower connections will take longer to recover.
What is the download speed from theiryour cloud backup location?
Unsure? Run a test here

Downtime & Recovery Costs

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Nearly every employee will be impacted by an IT outage and will not be able to perform their job obligations to a certain degree. We recommend including the entire staff in this field.
How many employees do theyyou have?

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Even if the business stops due to an outage and employees are not able to perform some, or all, of their duties, employee wages typically are still paid. We are assuming yours will need to be paid, and this must be included in your cost of downtime calculations.
What is their average annual salary per employee?

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All staff come with overhead costs like, gas, electric, rent, etc. Normally, this is about 50% of the average salary.
What is their average annual overhead cost of an employee?

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For most businesses, an outage will halt the ability to product and accrue revenue. We are assuming that your revenue will case during an outage, and so annual revenue helps to calculate the average cost of lost revenue during downtime.
What is your clients' businesses annual revenue?

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Results

Current Solution

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It's critical to regularly test your backups. In the case that a backup isn't working, you could be looking at additional losses of {{perbackupdowntime}} per failed backup.

Time between backups

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No Backup Taken

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This is the time it takes for your data to actually be downloaded back to your original device based on your backup location. Local backups will be quicker, but because a local disaster could take out local backups, but it’s always vital to ensure that you have a cloud backup as well.

Recovery Processing Time

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{{cloudrecoveryDowntime}}
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{{cloudrecoveryDowntime}}
No Backup Taken

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If you experience a ransomware attack, you may be able to recover quickly. If you're faced with a fire or flood, you could be offsite for days and face higher costs than what you see here. The results below are estimates for a local backup with a data transfer speed of around 500MB/s

Summary

Estimated Recovery Time & Loss:
{{localrecoveryDowntime}} {{cloudrecoveryDowntime}} Local: {{localrecoveryDowntime}} ({{localrecoverycost}})
Cloud: {{cloudrecoveryDowntime}} ({{cloudrecoverycost}})
({{localrecoverycost}}) ({{cloudrecoverycost}})
Estimated Recovery Time & Loss:
No Backup Taken
Response Time you provided:
{{recoveryhrs}} hrs {{recoverymins}} mins ({{respondscost}})
Estimated Downtime & Loss:
{{displaylocalDowntime }} {{ displaycloudDowntime }} Local: {{displaylocalDowntime }} ({{ localdowntimecost}})
Cloud: {{ displaycloudDowntime }} ({{clouddowntimecost }})
({{ localdowntimecost}}) ({{clouddowntimecost }})
Estimated Downtime & Loss:
Possible Business Closure
Warning: Having local only backups could leave you vulnerable to hardware failures, office fires, floods or even theft. It's vital to have an offsite backup to really protect your clients'your business.
Possible Business Closure

Our Solution

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Our BCDR solutions allow you to backup as frequently as every 5 minutes. They also allow for regular testing and validation of your backups, reducing your risk even further.

Time between backups

{{bcdrbackup}} mins

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In case of a disaster, Datto can enable you to virtualize your backups, hosted in our cloud. On average, it only takes about {{bcdrrecovery}} minutes to access the Datto portal, find your backup copy, and to virtualize it.

Average Recovery Processing Time

{{bcdrrecovery}} mins* *Time to virtualization will vary depending on numerous factors including, but not limited to, the size of the SIRIS device, the availability and speeds of other local resources, the number of applications you are running, and server load.

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Downtime will always cost your business money. However, you can reduce it with a Datto business continuity/disaster recovery solution. Compared to your current solution, you could reduce your possible downtime losses by around {{ localcostsaving }} {{ cloudcostsaving }}

Summary

Estimated Recovery Time & Loss:
{{bcdrrecovery}} minutes ({{dattorecoverycost}})
Response Time you provided:
{{recoveryhrs}} hrs {{recoverymins}} mins ({{respondscost}})
Estimated Downtime & Loss:
{{displayBCDRDowntime}} ({{ bcdrdowntimecost }})
(-{{ localcostsaving }}) (-{{ cloudcostsaving }})
*all losses are merely an estimation of losses associated with technology, and does not reflect a calculation of actual losses to your business.

How long can your clients'your business survive?

With the information that you've provided, and using certain assumptions made based on how businesses today typically function, we have estimated your clients'your downtime losses to be {{displayhourlyRevenueCost}} per hour Calculation is made by taking Staff Salary, Overheads & Revenue and breaking that down to an hourly cost for a 40 week & 52 weeks of the year business, then multiplied by the number of staff..

With your clients'your current backup & recovery solution you could be looking at a estimated potential loss of around {{ localdowntimecost }}{{ clouddowntimecost }}Hourly Cost ({{displayhourlyRevenueCost}}) * Estimated Downtime ({{ displaylocalDowntime }}{{ displaycloudDowntime }}) due to {{ displaylocalDowntime }}{{ displaycloudDowntime }} of downtime. This is assuming that your clients'your recovery process works exactly as planned, and could be worse if you experience any further glitches. For this reason, it's critical to regularly test your clients'your recovery capabilities. If the recovery process fails, your clientsyou could be looking at additional losses of {{perbackupdowntime}} Estimated Downtime Cost per hour ({{displayhourlyRevenueCost}}) * Time between Backups ({{backuphrs}}hrs {{backupmins}}mins) per recovery attempt.

With the information that you've provided, and using certain assumptions made based on how businesses today typically function, we have estimated your clients'your downtime losses to be {{displayhourlyRevenueCost}} per hour.

With your clients'your current backup & recovery solution you could be looking at a estimated potential loss of around {{ localdowntimecost }}{{ clouddowntimecost }} due to {{ displaylocalDowntime }}{{ displaycloudDowntime }} of downtime. This is assuming that your clients'your recovery process works exactly as planned, and could be worse if you experience any further glitches. For this reason, it's critical to regularly test your clients'your recovery capabilities. If the recovery process fails, your clientsyou could be looking at additional losses of {{perbackupdowntime}} per recovery attempt.

With the information that you've provided, we have identified that your clients'your estimated downtime losses per hour would be {{displayhourlyRevenueCost}}. However, as a result of not taking data backups the impact could be much worse!

Are your backups at risk?

Local backups should be a key part of your data protection strategy for your clients. They allow you to recover data and restore operations quickly in the event of a primary server outage, data deletion, or a ransomware attack. However, local backup alone isn't enough. What happens if the local backup device is destroyed or inaccessible due to a fire, flood, or other disaster? That's why you need a secondary, offsite copy of backups.

Are your backups at risk?

Cloud backup delivers that secondary, geographically isolated copy. You might ask? Why do I need local backups at all? Well, restores from the cloud are slow. That’s why the combination of onsite backups with cloud replication has become so popular among SMBs and MSPs alike. You really need both—local for fast restores and cloud for disaster recovery.

How can you reduce the risk?

In contrast,The first step is to talk to us about business continuity. Our business continuity and disaster recovery (BCDR) solutions could reduce your clientsyour downtime to {{displayBCDRDowntime}} and thieryour overall downtime cost would fall to {{ bcdrdowntimecost }}. In the rare case that the first recovery attempt doesn't work, your costs would only increase by {{perdattobackupdowntime}}, as opposed to {{perbackupdowntime}}{{perbackupdowntime}}your businesses closing all together.

With us, even if you are experiencing an outage at your workplace, work doesn't have to stop. Our IT support teams across Melbourne, Sydney and Brisbane, combined with our continuity services can get you back to business in a little as {{bcdrrecovery}} minutes on virtual servers, which can be accessed anywhere you have working internet. Features like Ransomware Detection and Advanced Backup Verification let you rest easy knowing your backups will work in your time of need.

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Get in touch

We’re all about providing IT support and technology that is simple and boosts productivity and efficiency.

We would love the opportunity to meet with you and discuss how we can help with your technology and infrastructure.

Please call us on 1300 892 692 or fill in the contact form and one of our team will be in touch with you soon.