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10 Ways to Boost Microsoft Teams Productivity

by Powernet - Sep 7, 2021

Using Microsoft Teams for business can be a fantastic way to improve productivity at work. The problem is that many teams struggle to learn how to best utilise the software, or don't know what tools are available when they need them.

 

Here are 10 ways to help you use Microsoft Teams to boost productivity and help your team collaborate more effectively.

 

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TAGS: Microsoft, tips, IT support, productivity, IT Support Melbourne

The Secrets to Great IT Support

by Powernet - Aug 31, 2021

It's no secret how essential IT support is to the smooth running of a business. From start-ups to mature businesses,  there is always a need for active IT support in a business. 

 

For the effective and smooth running of business operations, IT support teams focus on securing business information and providing business cybersecurity and business email security, preventing potential threats and keeping your team cyber safe. 

 

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TAGS: tips, IT support, productivity, IT Support Melbourne

How to Build an IT Support Team

by Powernet - Aug 16, 2021

A good IT support team is an essential part of every business. Their role includes providing technical support to businesses, fixing general problems with systems, executing technology rollouts and IT projects.

 

In addition, they are responsible for ensuring seamless collaboration between teams, training staff on new technology, running tests and checks on a business’s network and business cybersecurity, and general business IT support.

 

Let's look at different IT support team options and how to develop one that suits your business.

 

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TAGS: it strategy, tips, Tech, IT support, productivity, IT Support Melbourne

Everything You Need to Know About Toyota's Cyber Attack

by Powernet - May 24, 2021

In a statement released on the 29th of March 2019, Toyota announced they had been hit by an attempted cyberattack, that potentially affected 3.1 million people. 

 

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TAGS: it security, cyber security, managed service provider, Data Security, Tech, IT support, IT Support Melbourne

NBN, ADSL, Fibre - What's the difference?

by Powernet - May 3, 2021

There are so many types of internet connections, and just to add to the confusion, between providers the same type is often called something different.

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TAGS: Support services, hybrid IT, managed service provider, outsourced, Tech, IT support, IT Support Melbourne

Microsoft Nuance Acquisition - What's the Deal?

by Powernet - Apr 19, 2021

On the 12th of April 2021, Microsoft released a statement that they and Nuance entered into a definitive agreement, under which Microsoft would acquire Nuance for $56 per share. This is Microsoft's second-largest acquisition after LinkedIn, which speaks to their AI strategy. 

 

Nuance is an AI technology company focusing specifically on the healthcare industry.

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TAGS: Microsoft, Microsoft 365, IT Support Melbourne

How You Can Use Artificial Intelligence in Your Business

by Powernet - Apr 13, 2021

Artificial intelligence used in business has become common and accessible. It is no longer something available only to those in high tech companies or with inhouse developers.

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TAGS: it security, Microsoft, Microsoft 365, Artificial Intelligence, IT Support Melbourne

Everything You Need to Know About Channel 9's Cyber Attack

by Powernet - Mar 29, 2021

In a Tweet posted on the 28 March 2021, 9News Australia announced that it was under attack by hackers. They were unsure if it was criminal sabotage or the work of a foreign nation - the source of the attack is still being investigated. 

 

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TAGS: it security, cyber security, managed service provider, Data Security, Tech, IT support, IT Support Melbourne

Everything You Need to Know About The Recent Microsoft Hack

by Powernet - Mar 10, 2021

In a statement posted on the 2 March 2021, Microsoft shared information about a 'state-sponsored threat actor' that was identified by their Intelligence Centre (MSTIC), that they named 'Hafnium'.

 

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TAGS: it security, cyber security, managed service provider, Data Security, Tech, IT support, IT Support Melbourne

Everything You Need to Know About Oxfam Australia's Cyber Attack

by Powernet - Mar 9, 2021

In a statement posted on the 1 March 2021, Oxfam Australia announced that its supporters' information in one of its databases was unlawfully accessed by an external party on the 20th of January 2021.

 

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TAGS: it security, cyber security, managed service provider, Data Security, Tech, IT support, IT Support Melbourne