NEWS & VIEWS

Microsoft 365 (previously Office 365), is the complete suite for all Microsoft products, which was released by Microsoft originally in 2011.

 

Today, over a million companies worldwide use the software. Microsoft 365 is an all-encompassing package that allows people to access Windows 10, Office 365, Enterprise Mobility and Security Packages.

 

TAGS: Microsoft, tips, Microsoft 365, business, Tech, apps for working from home, productivity, apps

A good IT support team is an essential part of every business. Their role includes providing technical support to businesses, fixing general problems with systems, executing technology rollouts and IT projects.

 

In addition, they are responsible for ensuring seamless collaboration between teams, training staff on new technology, running tests and checks on a business’s network and business cybersecurity, and general business IT support.

 

Let's look at different IT support team options and how to develop one that suits your business.

 

TAGS: it strategy, tips, Tech, IT support, productivity, IT Support Melbourne

Rolling out Microsoft Teams is just as technical as it is administrative. While the technical rollout can be easy, especially in a business where the admin has central control and can execute a technical overhaul, the administrative part can become difficult.

 

When a business decides to implement Microsoft Teams, you would think switching the workflow, and organising training sessions for employees are all it takes. The reality is quite different, and instead of a productivity boost, a poorly executed Microsoft Teams rollout may result in an unacceptable ROI. Read on for our tips to successfully roll out Microsoft Teams. 

 

TAGS: tips, Tech, apps for working from home, productivity, apps

Technology changes so quickly, everyday apps are being updated and gaining new features. Here are some tech tips from our IT Support Team and new features to help you get the most out of your technology.

 

TAGS: tips, Tech, apps for working from home, productivity, apps

There can be nothing more frustrating than a printer not working when you have 5 minutes until your next meeting starts and the printer just won't print your agenda. 

TAGS: Support services, tips, Tech, IT support, apps

Spyware is a form of malware that is designed to spy on your digital activity. It may be used as a tool to search your computer for existing files, images, passwords, contacts etc. It could also install a keylogger, be taking screenshots or recordings of what you're doing and send the information back to a cybercriminal.

TAGS: it security, cyber security, modern workplace, Microsoft, phishing, Data Security, Tech, productivity, teams

Social Engineering is the act of manipulating someone into taking specific action for the attackers' benefit. 

 

It's a form of manipulation with the goal of gaining access to or stealing something and often forms part of a phishing campaign. 

TAGS: it security, cyber security, modern workplace, Microsoft, phishing, Data Security, Tech, productivity, teams

A cybercriminal's primary goal is to exploit the weaknesses in your digital (and human) business environment to help themselves to your money and information.

It would be nice to think that as a small business, you'd fly under their radar. That, due to the size of your business, the financial returns would be too low to be worthy of their attention.

TAGS: it security, cyber security, tips, Data Security, Tech, IT support

In a statement released on the 29th of March 2019, Toyota announced they had been hit by an attempted cyberattack, that potentially affected 3.1 million people. 

 

TAGS: it security, cyber security, managed service provider, Data Security, Tech, IT support, IT Support Melbourne

As an IT Support company that specialises in the Microsoft 365 suite, we love sharing our favourite tips and tricks on how to use Microsoft apps more efficiently and bringing to light some of its hidden features. 

 

Here are a few of our favourites. 

 

TAGS: Microsoft, tips, Microsoft 365, Tech, productivity, apps